JCtrans: Would you please make a brief introduction of your company?
E.Alli Deelawor: We are a professional Freight Forwarding company based in Mauritius found in the Indian Ocean with 15yrs experience .We cater both sea & Air shipment, import & export from to worldwide.
JCtrans: Would you please talk about your core-competitiveness?
E.Alli Deelawor: We do believe that our core competitiveness is our flexibility and personal relation with our partners and customers which allows us to find solutions and ways of doing business to satisfy their needs.
JCtrans: What do you think is the most important thing to run a logistics company?
E.Alli Deelawor: Having reliable partners is a primordial in this industry. reliable and trustworthy partners would give more positive experiences to customers which drives customer loyalty and encourage a positive word of mouth. furthermore businesses prefer Just In Time inventory system which can only be possible through solid and reliable logistics.
JCtrans: Would you please talk about the situation of logistic industry in your country?
E.Alli Deelawor: Mauritius can be considered as an importing country so most of our commodities are imported which means that logistics services are always in demand.with the recent outbreak of the pandemic, we do believe we have more work to do in providing information to customers and advise them as agents bridging the gap between customers and the rest of the world.
JCtrans: Would you please talk about your strategy to explore foreign market?
E.Alli Deelawor: we think it is a time where we need to unite in order to survive the harsh economic fluctuations and competition. as a result, we are looking forward to forming alliances with other companies and co-brand ourselves. it gives us an opportunity to tap on to each others market which is profitable at both ends.
JCtrans: What is the reason that makes you become a GCP member to develop your business?
E.Alli Deelawor: As stated, reliable partners is one of the most important things if one wishes to provide an efficient service and GCP has a large network of reliable partners which eases our search. in addition GCP does provide safety and insurance in case of mishaps which is recomforting and worth the value in being a GCP member.
JCtrans: How do you maintain a long-term cooperation relationship with your clients?
E.Alli Deelawor: Personal relation with our clients has been a key element in developing long term cooperation and we intend to improve our KYC to help better understand and serve them. furthermore, we are increasing our social media presence to maintain retention as well as attract new ones.